Privacy Policy
Last Updated: August 27, 2026
Poop Wizard respects your privacy. This Privacy Policy explains how Poop Wizard collects, uses, shares, and protects personal information when you visit poop-wizard.com, request a quote, contact us, sign up for service, or otherwise interact with our business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Service address
Billing address, if applicable
Number of dogs
Yard or property information
Preferred service frequency
Service selections and add-ons
Scheduling preferences
Messages, questions, or other information you submit through our website
Account and service history
Payment-related information processed through our third-party service providers
You may browse our website without providing personal information. However, certain information may be required if you request a quote, schedule service, create an account, make a payment, or contact us.
2. Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring websites or pages
General website activity
Cookie and analytics information
This information may be used to operate, maintain, secure, and improve our website and understand how visitors use it.
3. How We Use Your Information
We may use personal information to:
Provide quotes
Schedule and perform services
Create and manage customer accounts
Process payments
Communicate about upcoming or completed service
Send scheduling, billing, service, or account notifications
Respond to questions and customer-service requests
Provide requested add-on services
Improve our website and services
Maintain business and financial records
Prevent fraud, misuse, or security issues
Comply with applicable legal obligations
Protect the rights, property, and safety of Poop Wizard, our customers, and others
We may also use your contact information to follow up regarding a quote or service inquiry you requested.
4. Text Messages, Calls, and Email Communications
If you provide your phone number or email address, Poop Wizard may contact you regarding your quote, appointment, service, account, billing, or customer-service request.
Depending on the services you select and the communication tools we use, you may receive:
Appointment confirmations
Service reminders
Arrival or completion notifications
Billing notices
Responses to inquiries
Account-related communications
Follow-up messages regarding a quote or service request
Message and data rates may apply to text messages depending on your wireless carrier and plan.
You may request that we stop non-essential marketing communications at any time. Certain transactional communications may still be necessary while you remain an active customer.
5. Payment Information
Payments may be processed by third-party payment processors or service-management platforms.
Poop Wizard does not necessarily receive or store your complete credit or debit card number. Payment information may instead be transmitted directly to and processed by the applicable payment provider.
Those providers handle payment information according to their own privacy and security practices.
6. Service Providers
Poop Wizard may use trusted third-party service providers to help operate our business.
These providers may assist with functions such as:
Website hosting
Online quote requests
Customer relationship management
Scheduling and routing
Payment processing
Email and text communications
Phone services
Customer support
Website analytics
Data storage
Business administration
These providers may receive personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.
7. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, measure website activity, improve performance, and understand how visitors interact with the site.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
8. How We Share Information
Poop Wizard does not sell your personal information to advertisers.
We may share information with third parties when reasonably necessary to operate our business, including service providers described above.
We may also disclose information when necessary to:
Comply with applicable law, regulation, court order, or legal process
Respond to lawful government requests
Protect the security or integrity of our website or business
Prevent fraud or misuse
Protect the rights, property, or safety of Poop Wizard, our customers, or others
Facilitate a business transfer, merger, acquisition, reorganization, or sale of assets
9. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain customer and financial records, resolve disputes, enforce agreements, comply with legal obligations, and operate our business.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Data Security
Poop Wizard and our service providers use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
11. Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites, booking systems, payment services, or other platforms.
When you leave our website or provide information directly to a third-party provider, that provider's privacy policy and terms may apply.
Poop Wizard is not responsible for the privacy practices of independent third-party websites or services.
12. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law and circumstances, these rights may include the ability to request:
Information about personal information we have collected
Access to certain personal information
Correction of inaccurate information
Deletion of certain personal information
Information about how personal information is used or disclosed
We will not discriminate against you for exercising privacy rights provided by applicable law.
Because some privacy laws contain exemptions based on business size, data volume, and other factors, not every privacy-law provision necessarily applies to Poop Wizard.
To submit a privacy request, contact us using the information below.
13. Children's Privacy
Poop Wizard's website and services are intended for adults arranging household, property, or commercial services.
We do not knowingly collect personal information from children under 13 through our website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, service providers, or legal obligations change.
When we make material changes, we may update the Last Updated date at the top of this page.
We encourage visitors and customers to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
Poop Wizard
San Francisco, California
Email: support@poop-wizard.com
Phone: 1-(844) POOP-WIZ
Website: poop-wizard.com